Why Okie

Please complete the form below and see our frequently asked questions.


Frequently Asked Questions



Unlimited Memberships

  • What is the Unlimited Wash Club?
  • The Unlimited Wash Club is a membership service that allows members to wash their vehicle every day (weather permitting) for one low monthly charge.
  • How often can I wash my vehicle with an unlimited membership?
  • You can wash the vehicle linked to your unlimited membership Unlimited times at any Okie Express auto wash facility that is open.
  • How much does it cost to join the Unlimited Wash Club?
  • Ceramic $44.99

    Hot Wax and Shine $29.99

    Wheel Deal $24.99
  • Do you offer Family Plans?
  • Yes, we offer family plans that start at 5$ off per car for our memberships.
  • Are there long-term contracts when I join the Unlimited Wash Club?
  • There are no long-term contracts or cancellation fees.
  • What types of discounts do you guys offer and how do I take advantage of them? (Military, First Responders, Teachers)
  • Ceramic $10 dollars for off

    Hot wax and Shine $5 off

    Wheel Deal $2 off
  • Will my credit/debit card be charged monthly for an Unlimited Wash Club membership?
  • Yes. Your card will be auto-charged monthly on the same day of the month that you signed up.

    Example: You sign up on March 5th. Your card will be charged on the 5th of the month each month thereafter that your membership is active.
  • Can I use my Unlimited Wash Club membership for multiple vehicles?
  • No. Membership plans are activated for each vehicle and must be enrolled individually. Upon enrollment, each vehicle will receive a unique membership identification barcode.
  • What happens with my Unlimited Wash Club membership if I sell my car?
  • You can transfer your Unlimited Wash Plan to another vehicle by stopping by any Okie Express Auto Wash location. An attendant will deactivate the old barcode and provide a new barcode sticker to adhere to your vehicle.
  • How do I cancel or change my membership?
  • The Customer is able to cancel online or at any local Okie Express.

    IMPORTANT: Membership plans must be canceled online at least 5 days prior to your plan anniversary date to avoid further charges. There are no partial month(s) refunds if you terminate before your monthly charge date.
  • How do I use the Customer Portal to manage my Unlimited Membership plan?
  • We currently do not have a customer portal. Check back soon, as we are making improvements to include a self service portal online.


Services

  • Where can I buy a Gift Card?
  • Gift cards can be purchased at any Okie Express location or online.


Tunnel Safety & Location Details

  • What is the average height/width of the car wash tunnels?
  • Most Okie Express auto wash tunnels average between 7 feet and 2 inches, however, all tunnels are different sizes. For specific dimensions or recommendations on whether your vehicle can safely wash with us, please speak with your local car wash attendant.
  • Will my dual-tire (dually) truck fit in your car wash?
  • Some Okie Express may accommodate factory-width dual-rear-wheel trucks. Excludes stake body trucks. Please check with your local Okie Express on whether your vehicle can safely wash with us.
  • Is your car wash safe for convertibles or soft-top vehicles?
  • Yes, however, we are not responsible for any damage caused by rips or tears or improper sealing on the vehicle.
  • Why is the car wash closed?
  • Any Okie Express Auto Wash location may be closed due to routine maintenance or inclement weather.
  • Is your tire shine water-based or solvent-based?
  • Our tire shine is water-based.
  • Are your products/chemicals safe for my car’s finish?
  • Yes, we use the highest quality chemicals which are crafted with a range of pH solutions to get the car clean and ensure they’re safe for your vehicle’s finish.
  • Will the wash damage my vehicle?
  • No. We use high-quality microfiber soft cloth and foam material within our wash tunnels that are effective at removing dirt yet gentle on your vehicle’s exterior.
  • Are you allowed to bring a trailer or RV through the car wash?
  • For the safety of our customers and employees, we do not allow trailers or RVs through the tunnel.
  • What payment methods are accepted at your locations?
  • We accept Visa, Mastercard, American Express, Discover and cash at some locations.
  • Do you have free vacuums?
  • Yes, every Okie Express Location has free vacuums for our customers.
  • Are bike racks on vehicles allowed to go through the wash?
  • For the safety of customers and employees, we do not allow bike racks to go through the wash.
  • OKIE Carwash is not responsible for the following once your vehicle has entered the tunnel:
  • • ANTENNAS, INCLUDING TELESCOPING, SATELLITE, ON-STAR OR MOBILE PHONE

    • SPECIFIC MANUFACTURER TECHNICAL SERVICE BULLETINS (TSB)

    • DAMAGE CAUSED BY VEHICLES NOT IN NEUTRAL OR WITH BRAKES DEPRESSED

    • LOOSE/BROKEN PARTS OR PREVIOUS/EXISTING DAMAGE

    • WIPER BLADES OR MIRRORS

    • VEHICLES OVER 10 YEARS OLD

    • NON-FACTORY INSTALLED PARTS, INCLUDING WINDGUARDS, BUG SHIELDS, LIGHT BARS, SPOILERS/FINS, LOW PROFILE WHEELS & TIRES

    • HOOD EMBLEMS/ORNAMENTS

    • INTERIOR/EXTERIOR NON-FACTORY STICKERS OR DECALS

    • DAMAGE CAUSED BY DRIVER ERROR

    • MAGNETS OR HITCH COVERS

    • LUGGAGE RACKS OR RUNNING BOARDS

    • OVERSIZED TIRES, RIMS OR HUBCAPS

    • VINYL OR LOSE SPARE TIRE COVERS

    • LICENSE PLATES, COVERS OR FRAMES

    • ANY VALUABLES LEFT IN THE VEHICLE

    • CLAIMS OF DAMAGES OR MISSING ITEMS ONCE THE VEHICLE HAS LEFT THE PROPERTY

    *TRUCK BEDS MUST BE EMPTY*

See the Unlimited Wash Club memberships that are available at our different locations.

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